Great place until one day a new Manager ego and lack of professionalism affected the company and lost a valuable customer.
After buying several rifles and my wife's personal hand gun, we used to visit the range every week in family with my 2 kids(17 and 21yr old) and wife. One of the rifles did not had a carrying case and the employees were very aware of it, furthermore, they gave me a FLAG to place on the barrel to show the rifle was NOT loaded/empty while arriving/visiting the range. I was just waiting for the Rifle OEM case to be available to buy it. Most of the employees knew my family. Until that day.
I arrived with my daughter, 2 rifles on case plus my ammo bag over me. My daughter had a rifle with the GLOWING ORANGE FLAG showing forward and RIFLE pointing to the ceiling. We entered to the store and this guy WITHOUT any name tag or ID coming almost running towards us making a huge drama and scene, yelling that we cannot enter without case, in a very rude manner took the rifle out of my daughters hands and said that we need to buy a case from the display wall if we want to enter. I asked who are you to came to me like that? he responded, "The Manager" and left. Well, the only reason we used to visited the range and spend our $$$ on this place was to relieved the business stress and that day our stress was even worst by someone who is no prepared and had NO manners or professionalism to deal with customers. Sharp Shooter USA, you just lost my business due to that manager. Read more